Missing Points from a Recently Played Game?
Don’t worry, it’s normal for points to take a little time to show up in your account! Points can take up to 48 hours to appear after playing a game in the GasBuddy Arcade. Make sure you're logged in with your correct account
How to Check Your Points Transactions:
- Open the GasBuddy app and go to the Rewards section.
- Tap on View Transactions in the top right-hand corner to see both earned and redeemed points.
Tracking Your Progress in the Arcade:
- In the GasBuddy Arcade, tap on ‘My Games’ at the top of the screen.
- Find the game you recently played and check the milestones.
- If you see a green checkmark, that means points have been awarded to your account.
- If the milestone is outlined in red, it either means you haven’t reached the milestone yet, or the 48-hour window is still in progress to confirm the activity.
If you’ve checked everything and still feel like points are missing, don’t hesitate to SUBMIT A REQUEST to our support team! We’d be happy to investigate and help you out.