If you were unable to use the Pay With GasBuddy card, you will need to upload the receipt from your purchase. To upload a photo of your receipt please return to the station details page (where you activated the offer) and click the “ I didn’t use my card” button. For some smaller offers, this button may not be available. The app will then prompt you to take a photo of the receipt and answer a few questions about your receipt.
Alternatively, you will have received an inbox message in your GasBuddy inbox, stating that you have activated an offer. A link to upload the receipt will be provided in this message as well. Please note that there is a time limit for uploading your receipt and some smaller deal alerts will require you to use the Pay with GasBuddy card (There will be no upload receipt option).
The uploaded receipt will need to include the following information on it:
- Address of the station
- Time the transaction was made
- Amount of gallons purchased
- Grade of fuel
- Payment method
Due to this, a pre-paid receipt will not be accepted, and you will need to get a receipt for the actual transaction after it is completed. These are often printed out at pumps, or a re-print can be requested inside the station.