Does the Pay With GasBuddy card expire?
Yes - Your Pay With GasBuddy card does expire, just as many other payment cards do. This is to ensure cards are outfitted with the most up to date technology and abilities. You can find your expiration date on the front of your Pay With GasBuddy card.
What do I do when my card is about to expire?
We will let you know that your card is about to expire in both the Savings portion of your GasBuddy app, and online at gasbuddy.com/pay . We will ask you to review your address, updating if necessary, and your new card will be shipped out.
What if my app doesn't show me my card is about to expire?
It is possible you may not be logged into your app with the correct account.
Please make sure you are signed into the account that shares the same email address you signed up to the Pay program with.
To check which account you are signed in with,
- Go into the GasBuddy app and click the profile button in the top left side of the home screen
- Click edit profile
- Scroll down to view the email currently signed in with
If you are logged in with a different email address, click the X to go back, click on Settings at the bottom of the screen. Scroll to the bottom, and click Log Out, then Sign in with the correct email address.
If you still are not seeing the notification, please reach out to our support team.
I received my new card, do I need to activate it and create a new Driver ID?
Nope! You can start using your new card as soon as it arrives, with the same Driver ID you used previously. If you prefer to update your Driver ID, please go to the Savings portion of your GasBuddy app, and tap the gear wheel in the top right-hand corner (Settings). You will see the option there to update your Driver ID.
I never received my new card.
Sorry about that! Please reach out to our Support team to have a new card shipped to you.
I no longer want to save money on fuel with the Pay With GasBuddy card. How can I cancel?
To cancel your Pay With GasBuddy card, please submit a ticket using the link below. Select Pay With GasBuddy, then My Account, then Close Account from the applicable drop down menus
Submit your request here.