Earning In-Store GasBack

How do I earn In-Store GasBack?

Do I need to activate an offer if I've already linked my credit card? 

How will I know if I’ve successfully redeemed an offer? 

Can I earn In-Store GasBack for purchases made over the phone/online? 

Can I earn In-Store GasBack when using a mobile payment method, such as Apple Pay, Android Pay, or Samsung Pay?

Can I use my store credit card for In-Store GasBack?

Can I use my debit card to earn In-Store GasBack?

Can I use my Pay With GasBuddy card In-Store to earn GasBack?

Do offers expire?

What percentage of GasBack will I earn? Do GasBack rates change during the offer period? 

Do I need to keep my receipts? 

Do I need to upload a receipt to GasBuddy to earn my In-Store GasBack?

When is GasBack shown on someone's account?

Why does my GasBack Transaction say "Fulfilled by other Program?"

How do I earn In-Store GasBack?

In-Store GasBack will be available to all registered GasBuddy users through the app by early 2020. Add one or more eligible American Express, Mastercard, or Visa cards to your GasBuddy account. Browse available offers, and select “Activate” to link an offer with your card. Once an offer is activated, simply use the linked card to make an in-store purchase that meets the terms and conditions of the offer. GasBack will automatically be added to your account.  GasBack will be added to your GasBuddy account, visible on the Savings tab of the GasBuddy app. 

*In-Store GasBack will be available to all registered GasBuddy users through the app by early 2020.* 

Do I need to activate an offer if I've already linked my credit card? 

We recommend always opening an offer and selecting the “Activate” button. Then the GasBack will automatically be added to your account for the corresponding purchase on your linked card. However, occasionally offers do not require activation, so you may be happily surprised to see GasBack in your account that you’ve earned simply from using your linked card!

*In-Store GasBack will be available to all registered GasBuddy users through the app by early 2020.* 

How will I know if I’ve successfully redeemed an offer? 

GasBuddy will send you an email or app notification when we learn of your in-store transaction, typically within 1-3 business days of your purchase. GasBack earned will be added to your GasBack balance, visible from the Savings section in the GasBuddy app.

*In-Store GasBack will be available to all registered GasBuddy users through the app by early 2020.* 

Can I earn In-Store GasBack for purchases made over the phone/online? 

No. In-Store GasBack offers are valid only for purchases made in person at physical stores. Orders placed via phone are not eligible for In-Store GasBack.

*In-Store GasBack will be available to all registered GasBuddy users through the app by early 2020.* 

Can I earn In-Store GasBack when using a mobile payment method, such as Apple Pay, Android Pay, or Samsung Pay?

We recommend using only physical cards for In-Store GasBack purchases because we do not consistently receive mobile wallet transaction details from American Express, Mastercard, or Visa. Without that transaction information, we cannot award your GasBack.

*In-Store GasBack will be available to all registered GasBuddy users through the app by early 2020.* 

Can I use my store credit card for In-Store GasBack?

GasBuddy In-Store GasBack is awarded when American Express, Mastercard, and VISA report your linked purchase to us. Unfortunately, most store cards, even if they have a major credit card logo, are processed through the store’s bank and not the major credit card networks. This prevents us from being able to award GasBack on these transactions.

*In-Store GasBack will be available to all registered GasBuddy users through the app by early 2020.* 

Can I use my debit card to earn In-Store GasBack?

It is recommended that you use an eligible American Express, Mastercard, or VISA credit card for In-Store GasBack. If you choose to use your debit card, do not enter your PIN at checkout. Instead, select “credit” instead of “debit” when your card is swiped or inserted, which means you will sign a receipt instead of entering your PIN at the point of sale. If you use your PIN for debit, GasBuddy will not receive your transaction information and you will not be eligible for In-Store GasBack.

*In-Store GasBack will be available to all registered GasBuddy users through the app by early 2020.* 

Can I use my Pay With GasBuddy card In-Store to earn GasBack?

No, your Pay With GasBuddy card can only be used to purchase fuel at the pump.  For more information on how to use your Pay With GasBuddy card, click here

*In-Store GasBack will be available to all registered GasBuddy users through the app by early 2020.* 

Do offers expire?

Yes, merchant offers expire.  Expiration dates are specific to each offer and may be found on the offer details page.

*In-Store GasBack will be available to all registered GasBuddy users through the app by early 2020.* 

What percentage of GasBack will I earn? Do GasBack rates change during the offer period? 

When using In-Store GasBack, you will earn the amount of GasBack that is advertised on the date you made your purchase. In the case of some offers, you may earn GasBack passively when using your linked card, without even needing to manually activate the offers first. And in other cases, activating the offer may earn you more GasBack. However, most offers require activation to earn anything. As a best practice, we recommend always checking the offer details to activate!

*In-Store GasBack will be available to all registered GasBuddy users through the app by early 2020.* 

Do I need to keep my receipts? 

Yes.  If GasBack does not automatically report to your account, we will need to see your receipt to investigate.

*In-Store GasBack will be available to all registered GasBuddy users through the app by early 2020.* 

Do I need to upload a receipt to GasBuddy to earn my In-Store GasBack?

No receipts necessary! Purchases from your linked card on activated offers will automatically earn you GasBack.

*In-Store GasBack will be available to all registered GasBuddy users through the app by early 2020.* 

When is GasBack shown on someone's account?

Earned GasBack will show up in your account within 1-3 business days! 

*In-Store GasBack will be available to all registered GasBuddy users through the app by early 2020.* 

Why does my GasBack Transaction say "Fulfilled by other Program?"

While some businesses participate in multiple rewards programs, customers are only eligible to earn rewards through one program a business uses. The “Fulfilled by other program" indicator on your GasBack history means you could have earned GasBack from a purchase, but did not because it was blocked by another rewards program linked to the card you used.

In order to start receiving GasBack again, add another card that is not linked to any other program, or remove your card from other rewards programs: 

*In-Store GasBack will be available to all registered GasBuddy users through the app by early 2020.*