Why is the discount not shown at the pump?
When you use the Pay with GasBuddy™ card, we deduct your discount after you fill up, but before funds are transferred out of your bank account. Because of this process, the price per gallon at the pump will not be reduced.
Why do I get prompted for an odometer reading at the pump?
This is a Wex feature and not a Pay With GasBuddy feature. Wex typically provides fleet cards for large companies, and tracking mileage is important for those companies. You can either enter your odometer reading (mileage) or bypass by entering ‘99’. For more information about Wex please click here.
Can I use my Pay with GasBuddy™ card inside the station or in a store?
No the Pay with GasBuddy card can ONLY be used for fuel purchases and must be used at the pump. Attempting to use the card for anything other than fuel purchases will cause the card to decline, including prepaying for fuel inside or purchasing car washes.
The Pay with GasBuddy™ card cannot be utilized to make online purchases through the savings tab of the GasBuddy app. This will require you to utilize a standard credit card.
When the debit or cash price at a station is discounted, will I receive the additional discount?
Because Pay With GasBuddy is processed at the pumps in the same way that a credit card transaction is processed, you may be able to purchase fuel for a lower price, using cash. If this option is available to you, by all means, please use cash to get the cheaper price!
Should you find yourself at a station that does not have a cheaper price when paying by cash, that's when Pay With GasBuddy will help you save the most!