Your Card FAQ

Why do I get prompted for an odometer reading at the pump?

Can I prepay for gas inside with my Pay with GasBuddy™ card?

Is the Pay with GasBuddy™ card accepted inside the store for merchandise purchases?

When the debit or cash price at a station is discounted, will I receive the additional discount?

Why does the price per gallon not roll back at the pump?

Why do I get prompted for an odometer reading at the pump?

This is a Wex feature and not a Pay With GasBuddy feature. Wex typically provides fleet cards for large companies, and tracking mileage is important for those companies.  You can either enter your odometer reading (mileage) or bypass by entering ‘99’. For more information about Wex please click here. 

Can I prepay for gas inside with my Pay with GasBuddy™ card?

No, the Pay With GasBuddy card can ONLY be used at the pump.  If you attempt to use the card inside the station, it will decline

Is the Pay with GasBuddy™ card accepted inside the store for merchandise purchases?

No the Pay with GasBuddy card can ONLY be used for fuel purchases and must be used at the pump. Attempting to use the card for anything other than fuel purchases will cause the card to decline, including purchasing car washes at the pump.

When the debit or cash price at a station is discounted, will I receive the additional discount?

Unfortunately, no.  If you come across a station where the cash prices are cheaper, by all means, please use cash to get the cheaper price!  

Why does the price per gallon not roll back at the pump?

When you use the Pay with GasBuddy™ card, we deduct your discount after you fill up, but before funds are transferred out of your bank account. Because of this process, the price per gallon at the pump will not be reduced.