How it works with the Pay with GasBuddy® card
How it works without the Pay with GasBuddy card
Uploading a photo of your receipt
Don't see the GasBack® in your account
About Deal Alerts
You can now get up to 5X the fuel savings by activating special offers in the app! Simply search for a station in the GasBuddy® app, activate the Deal Alert, and purchase fuel at the station!
How it works with the Pay with GasBuddy Card
Deal Alert discounts include your Pay with GasBuddy card discount.
You will need to activate the offer before going to the specific station and make your purchase with your Pay with GasBuddy card. The discount will be applied to the transaction prior to being withdrawn from your linked bank account.
You won’t see our discount at the pump, or on the station provided receipt. You will receive a receipt from GasBuddy and be able to review the discount received for that purchase.
How it works without the Pay with GasBuddy Card
Activate the offer in the app before proceeding to the specific station, you will be given a timer to make the purchase, and make the purchase with an accepted card. You will then need to upload a photo of your pump receipt in the GasBuddy app.
Your savings will be rewarded to your account in the form of GasBack. In order to redeem your GasBack, use your Pay With GasBuddy card. If you don’t have one yet, you can sign up by clicking here.
For more information about how GasBack works see our GasBack section here.
Uploading a photo of the receipt
If you didn’t use your Pay With GasBuddy card, you will need to upload the receipt from your purchase. To upload a photo of your receipt please return to the station details page (where you activated the offer) and click the upload receipt button or I didn't use my card. This will then prompt you to take a photo and answer a few questions about your receipt.
Alternatively, you will have received an inbox message in your GasBuddy inbox, stating that you have activated an offer! There is a link to upload the receipt here as well.
Please note, there is a time limit for uploading your receipt and Deal Alerts of 5 c/gallon or less will not have the upload receipt option.
The receipt you upload will need to have the following information on it:
- Address of the station
- Time the transaction was made
- Amount of gallons purchased
- Grade of fuel
- Payment method
For this reason, a pre-paid receipt won’t be accepted, and you will need to get a receipt for the actual transaction after it is completed. These are often printed out at pumps, or a re-print can be done inside the station.
Personalized discounts
Deals are personalized for each individual and will often vary between stations and users. What determines the offer you get is a combination of the gas stations current business needs (how much business they have, if they want more business, what the margins currently are etc) and your relationship with that gas station.
As well, deals are inclusive of your Pay with GasBuddy card discount. This can vary between users depending on the program that they are in.
Don't see the GasBack in your account
If you didn’t use your Pay With GasBuddy card, and opted to use a different form of payment, you will need to upload your receipt in order for the GasBack to be applied to your account. After your receipt has been uploaded it can take up to 36 hours for the GasBack to be awarded to your account.
Some factors that may alter or decline the discount include the following:
- If combined with an additional discount/ loyalty program, other than the Pay with GasBuddy card, the discount is reduced
- Fuel Grade purchased will affect the discount received
- If the purchase was not made within the four-hour window the offer will be void
- If the purchase was made with cash the offer will be void
- If you are a Pay with GasBuddy member and don't use the Pay with GasBuddy card, the discount will be reduced.
Please also review the fine print found below the alert for more information about redeeming the offer.
If it has been longer than 36 hours and the GasBack has not been awarded please contact our customer support by submitting a ticket here.
For more information on GasBack, and how it works, please click here.