How do I access and edit my Favorites lists?
How do I rate and Review stations, and what are the guidelines?
How do I report a station is out of fuel?
How do I find stations with Air and Vacuum services?
How do I find stations?
App
Search will show around 50 of the closest stations relative to your search term and can be sorted by price, distance, or distance and price. Using the Find Gas button will use your device's location to show results near your current position. (Location must be enabled for this to work)
Users are able to filter the results by brand, rating, and amenities. However, these filters could be preventing a station you may be looking for from showing. Try resetting the filters if you’re experiencing issues finding a particular station.
You may also want to try searching by zip or postal code to get results more specific to an area.
Web
Search results will include stations closest to the geographic center of your search term. Results will not be sorted by price or distance. Using the Find Gas option on your computer will attempt to find stations in your general area using location provided from your internet service provider.
You may also want to try searching by zip or postal code to get results more specific to an area.
Please note- Club stations such as Costco and Sam’s club may not show up initially due to location or filters put in place (including payment method, fuel grade, and distance). Please reset all filters, and use the map feature to find the area where you know a Costco or Sam’s Club station to be in order to find prices.
How do I access and edit my Favorites lists?
At this time, lists are not available in the GasBuddy app, however, you can use the filters to refine your list of favorites.
You can access favorites in the app by tapping Favorite Stations, just below Find Gas. Favorites are also accessible using the search function.
To add/remove a station to/from Favorites, tap the station name in the price list, then tap the heart icon in the top of the station details page.
To add, remove, or edit favorite station lists, please visit gasbuddy.com
- Log in using the button in the top-right corner
- Click on your profile in the top-right corner
- Select My Favorite Stations
How do I rate and Review stations, and what are the guidelines?
Ratings and reviews guidelines
- Relevance
- Keep the review relevant to your experience at the station. Don’t use reviews to comment about other GasBuddies.
- Conflicts of Interest
- Your reviews should be unbiased and objective. Do not write biased reviews of your station or for competitor stations.
- Honesty
- Don’t let internet anonymity exaggerate your claims.
- Inappropriate content
- GasBuddy strives to have a member community that is positive. Personal attacks and threats do not align with GasBuddy’s values and are not permitted.
- Privacy
- Do not publicize other people’s private information or use their full names.
- Promotional content
- Do not use reviews for promoting a cause, station deals, specific programs, etc.
App
Tap a station in the price list or the map. On the station details page, scroll down to below the amenities to see current ratings.
Tap the Great, Okay, or Bad button to begin rating. Swipe right or left to rate specific station features.
To complete the rating process, leave a brief review. This section can be used to cover things specific to that location (like "Ask for Sarah! She rocks!" or "Station gets really busy around 5 pm"), or any other helpful info. Once you've entered your review, tap Submit at the bottom of the page.
To see reviews left by others, tap Read All Reviews beneath the station reviews.
Stations with more than one review show a thumb-up icon beside each review. The review with the most thumbs up is listed at the top. Tap a thumb to vote the review up. Tap the ellipsis ("...") to flag the review as inappropriate.
Web
Ratings and reviews are available at gasbuddy.com as well. Click a station in the price list to view the station details page. Then click Write a Review and follow the directions on the page.
Reviews may take up to 24 hours to show.
How do I add a new station?
Submit a support ticket HERE. When submitting your request please make sure to select the following drop downs; App & Web, then Stations, then New Station, and then provide the required information!
Our team will then be able to add that station to our Master List!
How do I edit a Station?
App
Station edits made from the app are submitted for manual review. If they are accepted, the station will be updated. These edits are not reviewed immediately, so please have patience while we review these manually.
To submit an edit request:
- Tap on the station to view the Station Details page
- Scroll down and tap Suggest Station Edits
- Make the required edits/additions
- Tap SUBMIT, in the top, right-hand corner
Web
Submit a support ticket HERE
How do I report a station is out of fuel?
During emergency situations that affect fuel availability (ex. hurricanes), crowd-sourced real-time fuel availability can be found and updated HERE. We will also provide updates on our blog HERE. If you notice a station that needs an update, please update it for everyone to see.
During non-emergency situations, if you find a station that is not selling fuel either temporarily or permanently, please let us know HERE.
How do I find stations with Air and Vacuum services?
The GasBuddy app has a new feature that allows you to search for stations with Air and Vacuum services, and pay for those services through your GasBuddy app*.
- Open the GasBuddy app and go to the "Find Gas" tab.
- Tap on the "Filters" button at the top right.
- Enable the "Air/Vacuum" filter under "Features".
- Explore the map or list view to find a station with these amenities.
- Tap on the station to access details.
- Click on "Air Pump Activate" in the "Amenities" section.
- Click 'START', then follow the prompts to make the payment using your preferred method (see below for more information)
- Press the green button on the machine's card reader to begin using air, vacuum, or water services, and follow the instructions on the machine.
Payment Options
Pay using your GasBuddy card, a credit or debit card, Apple Pay (under Credit or Debit), or redeem your GasBack.
As a Pay with GasBuddy fuel card holder, if you choose to use your GasBack, any remainder of the transaction amount not covered by the GasBack will be withdrawn from your linked bank account.
If you are not a Pay with GasBuddy fuel card holder, you must have enough GasBack to cover the entire transaction amount, otherwise you will need to use a different form of payment.
To use Apple Pay, ensure you have Apple Pay set up, then simply tap the Credit or Debit button, and tap the Apple Pay button.
*Available for US GasBuddy Users only
I'm a Station Owner
Are you a station owner looking for more control and access to your station information? Visit our Business Pages team HERE to learn more about industry-leading solutions and reputation management, as well as real-time market intelligence and insights.