How do I report a lost, stolen or damaged card?

You can report a lost or stolen card by submitting a ticket as here follows:

  • Select "Lost Card" or "New Card Request" in the Card Issues dropdown menu
  • Enter a new shipping address if your shipping address has changed
  • Enter the email for the Pay with GasBuddy™ account
  • Enter Subject and short description of your situation
  • Click Submit.

We will process your request for a new card and let you know when it is on the way. Cards will take 7-10 business days to arrive once shipped.