There are a number of reasons why a transaction may have been declined.
- Limits: to help prevent abuse and fraud, there is a $75 daily limit, and a $300 weekly limit on Pay With GasBuddy.
- In-store purchase: Pay With GasBuddy cannot be used in the store. It may only be used directly at the pumps for gas purchases
- Invalid Driver ID: find instructions for resetting your driver ID here
- Excluded brand: The following brands do not accept Pay With GasBuddy:
- Sam's Club
- Select Walmart Stations
- Exxon Mobil
- Your card has not been activated yet or is deactivated due to an outstanding balance.
If none of the above apply to your declined transaction, please contact GasBuddy customer service.